Orders & Delivery
All prices quoted for wine are for SINGLE bottles (unless otherwise stated) and are inclusive of GST.
Freight will be calculated to your nominated postcode. When ordering, your Shopping Cart will show the wines you have ordered and any applicable postage costs.
Price of shipping is calculated by weight and location in accordance with Australia Post standards. All shipping charges incurred with the order are payable by the customer including shipping costs for returned goods.
Payment Security – On-Line Payments
Credit card transactions are performed using eWay’s Secure Online Internet Payment System Website. This site uses industry standard 128 bit SSL encryption techniques to ensure your security. No third party ever gets to see your card details.
Your contact details and any other information that you supply us with remains private and will never be passed on or sold to advertisers or other mailing lists.
Your credit card details will not be disclosed to anyone apart from the bank and will only be used for payment of your order.
All orders are dispatched every Thursday. Please allow up to 10 working days for your wine to arrive. If you have not received your wines in this time frame please contact us and we will trace your delivery.
We use Australia Post for our deliveries. If you are not at home at the time of delivery a calling card will be left in your letter box, if however permission has been given for the goods to be left on premises (via delivery instructions) this is done so at the owners risk. Australia Post or Uleybury Wines are not liable for any missing goods.
The following postcodes are restricted from ordering alcohol and we are legally not allowed to deliver to:
Aurukun Postcode – 4871
Bamaga Postcode – 4876
Cherbourg Postcode – 4605
Doomadgee Postcode – 4830
Hope Vale Postcode – 4871
Injinoo Map Postcode – 4876
Kowanyama Postcode – 4871
Lockhart River Postcode – 4871
Mapoon Postcode – 4871
Mornington Island Postcode – 4825
Napranum Postcode – 4874
New Mapoon Postcode – 4876
Palm Island Postcode – 4816
Pormpuraaw Postcode – 4871
Seisia Postcode – 4876
Umagico Postcode – 4876
Woorabinda Postcode – 4713
Wujal Wujal Postcode – 4873
Yarrabah Postcode – 4871
If you live outside of Australia and wish to order any of our products, please contact us directly on email@example.com before placing your order online.
Refunds and Returns
If you receive a wine that has been damaged in the delivery process or is faulty we will replace it.
If you are not 100% happy with your wine purchase for any reason please contact us immediately.
Changes of Vintage
We make every effort to keep the information regarding vintage availability for each wine up to date but from time to time we are unable to supply the vintage listed on the website. If this occurs we will contact the customer prior to sending the wine to confirm that the alternative is acceptable.
ANY QUESTIONS NOT COVERED HERE?
Any further questions can be directed to firstname.lastname@example.org
All the Internet addresses/URLs linked in this site were current at the time of posting. However, due to the constant moving environment of the Internet, some addresses may have changed, or sites may have since ceased to exist. While the Uleybury regrets any inconvenience this may cause, we cannot accept responsibility for any such changes. Every endeavour will be made to correct this situation as soon as we have been notified of the problem.